Effective communication is an essential skill for everyone. And the skills that make an effective communicator can be learnt. 

If you’re in a management position, people expect that you will be a great communicator. Now, thanks to this e-book, effective communication is within everyone’s grasp. Simple, straightforward, how-to information and techniques are at your fingertips.

When you communicate well, everyone benefits. This e-book provides the essential know-how.

What you’ll discover in Communication

Just about everything you need to know about communicating effectively is contained in this e-book. You’ll discover: 

  • How to establish rapport 
  • How to communicate effectively 
  • How to get the most out of a conversation with an employee 
  • How to listen actively 
  • How to ask questions 
  • How to use body language to improve your communication 
  • How to make best use of the grapevine 
  • How to become a better writer 
  • How to write a better letter 
  • How to write a good memo

And there’s an opportunity to find out how well you’ve grasped the essential how-to information. You can Test Yourself without anyone else knowing.